Returns
Find information on how to return a product, available deadlines, and steps to easily manage your request.
🔁How do I start a return?
In this article you will find all the step-by-step information to manage your return through our official portal.We’ll guide you from access to package delivery so that you can complete the process quickly and easily. Step 1: Go to the returns portal
Are there any items that cannot be returned?
Electrical items:Returns will only be accepted if the item is in perfect condition, in its original packaging, and unused (e.g. wrong connection, Yamaha, Ducati, etc., type of fitting, different year, etc.). If Motoscoot has any doubts, the case will
🗒️ General conditions for returns
In accordance with Royal Legislative Decree 1/2007 of November 16, the Customer who qualifies as a consumer has an extended period of up to 30 calendar days from receipt of the order to request a return. Returns will not be accepted in the following