Motoscoot

Find quick and detailed answers in our MOTOSCOOT Help Center. Step-by-step guides, maintenance tips, shipping information, returns, and expert support to keep your bike in top condition.

MOTOSCOOT.NET HELP CENTER

📦❗What should I do if my order arrives incomplete?

📦🕐What should I do if my order does not arrive within the estimated delivery time?

📦🤔What happens if I receive the wrong product?

📦💢What should I do if my order arrives damaged?

❌How can I cancel my order?

🔁How can I modify my order?

😡Why hasn't my order been shipped?

🔍Can I see which items I have pending?

📍How can I change my delivery address?

My Order

💔How do I process a warranty claim?

🕐How long does it take to process a warranty claim?

📒General warranty terms and conditions

Warranty

How do I apply promo/discount codes?

Using the Website

🔁How do I start a return?

Are there any items that cannot be returned?

🗒️ General conditions for returns

Returns

💵How much does shipping cost?

🕐How long does it take for an order to arrive?

🌍 Do you ship internationally?

🙆‍♂️What if they deliver the package when I'm not home?

🚚 Do you offer free shipping?

Shipping

📦 How do I send my cylinder for repair?

💵Aluminium cylinder repair prices (Nicasil)

🔧How do you repair an aluminium cylinder?

📏How do I measure my cylinder for nicasil coating?

🤔Can we repair your cylinder?

Cylinder Repair

How to ajust the carburettor ?

DIY Tips

My Account

💳Card

📲Bizum

📱MBWay

📆 Scalapay

🏧Multibanco

🅿️Paypal

💵 Cash on delivery

📓Bank transfer

Payment methods

Find answers to frequently asked questions about your orders here: what to do if you receive a damaged product, if a part is missing, or if your order does not match what you requested.

Find information about the warranty coverage for your products and how to manage it in the event of a defect.

We answer your questions about how to navigate, search for products, register, and complete your purchases easily.

Find information on how to return a product, available deadlines, and steps to easily manage your request.

Here you will find information about available shipping methods, delivery times, prices, and how to track your order.

Find information on how to request cylinder repair, the steps to follow, and the terms of service.

Step-by-step guides, expert advice, and troubleshooting tips to help you maintain, tune, and repair your motorcycle like a pro.

Frequently asked questions to resolve queries about payment methods.

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