📦🕐What should I do if my order does not arrive within the estimated delivery time?Updated 2 months ago

At Motoscoot, we want to ensure that you always receive your order on time. If you have had any issues with delivery, please follow these instructions:

If your order has not arrived within the estimated delivery time:

 1. Check the shipping status using the tracking number we sent you by email.
2. If the order appears as delivered but you have not received it, or if there are no updates in the tracking, please complete our contact form and select the option “Delivery issue”.
 3. Attach any related screenshot or photo (for example, of the tracking status) that can help us manage the claim with the shipping company. 

Our team will review your request and get back to you as quickly as possible to resolve the issue.