📦💢What should I do if my order arrives damaged?Updated 2 months ago

At Motoscoot, we want to ensure that you always receive your order in perfect condition. If you have experienced a delivery issue, please follow these instructions:

If your package arrived with visible damage or the product is defective:

 1. Keep the original packaging.
 2. Take clear photos of the package and the product in the condition you received them.
3. Go to our contact form and select the option “Delivery issue” in the subject field.
 4. Attach the images and describe what happened so we can assess the problem and provide you with a solution as quickly as possible. 

Our team will review your request and get back to you as soon as possible to resolve the issue.